We take great pride in our expedient turnaround, and we do not shy away from rolling up our sleeves and putting in extra hours when the occasion calls for it.Įvery customer is given a guaranteed delivery deadline before a single item is produced, ensuring that they are never wondering whether or not we’re going to deliver. This easy-to-follow tutorial shows the simple embroidery techniques you need to get started Learn the running stitch, back stitch, chain stitch, satin stitc. By the same token, we’re not the kind of company that runs a nine-to-five operation.
We will not, under any circumstances, accept an order we cannot fill or whose deadline we cannot meet. Our customers enjoy the accessibility and attention of a local embroidery shop, but with big-name service, dependability, and pricing.īefore accepting an order, we make sure it is something we can accommodate. We take it into consideration in everything we do, starting with the design process and ending with our excellent customer service, to ensure that our customers’ experiences with us are good ones. Just because we’re an industry leader doesn’t mean we forgot how crucial customer satisfaction is to our business. How do I know you will deliver them on time? The customer receives their beautiful embroidered goods, falls in love with them, shows them off to everyone they know, and posts nice things about us on Yelp, Facebook, Twitter and Google… Or just shouts it from their rooftop. We ship the order right to the customer’s door, but not before we provide them with a UPS tracking number and guaranteed delivery date. Step 4:Įach individual piece goes through a quality assurance process, wherein additional fabric or stitches are trimmed and cleaned up, and every piece is checked, and then re-checked, to ensure complete and total accuracy. We send the design off to our embroidery team, who quickly and carefully hoops and sews the logo onto the customer’s products. If you’re placing a re-order of any quantity or a new order for 4 pieces or fewer, we won’t send a proof unless the design is especially complex, or you request a proof during checkout or by emailing Step 3:
If you’re placing a new order for five or more pieces, we’ll send you a digital copy of this updated work (a proof, for short) and ask that you approve it before printing begins. We take that design, clean it up, and figure out the best way to embroider it onto their custom polo shirts, hats, towels, or other apparel. Here’s how we do it: Step 1:Ī customer submits a design.
From high-quality polo shirts to custom hats to hoodies, we can accommodate any order, big or small. As one of the nation’s leading embroidery companies, trusting us to expediently deliver quality products is an easy thing to do.